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Frequently Asked Questions

Find answers to common questions about our products and services

Are your scooters and e-bikes new or refurbished?

We offer both brand new and certified refurbished models. Refurbished units are carefully inspected and verified for performance, while new units come directly from the manufacturer.

How fast do these scooters and bikes go?

Speed varies by model, but most scooters range from 15–20 MPH, while high-performance bikes can reach 40+ MPH. Each product page includes exact speed specs.

How far can I ride on a single charge?

Range depends on the model and riding conditions, but most scooters offer 15–30 miles per charge, while higher-capacity bikes can go up to 50 miles or more.

What warranty do you offer?

All of our scooters and e-bikes are backed by a 1-year warranty, giving you confidence in your purchase and long-term reliability.

Are these good for beginners?

Yes — many of our scooters are beginner-friendly, with smooth acceleration and easy controls. We recommend starting with a lower-speed model if you're new to electric rides.

What is your return policy?

We offer a 30-day return policy. If you're not satisfied with your purchase, you can return it within 30 days (conditions apply).