Unopened and unused products may be returned within 30 days of delivery.

Open-box, used, and reconditioned products are exchange-only once used.

To be eligible for a refund request, items must be unopened, unused, and returned within 30 days.

Customers are responsible for return shipping unless the item arrives damaged, defective, or incorrect.

After 30 days, applicable manufacturer warranty terms apply only where available by SKU or brand.

To start a return or exchange request, contact info@shopsimplybrilliant.com before sending any item back.

Simply Brilliant stocks and ships products directly from its own inventory along with selected third-party inventory. We are not a dropshipping marketplace.